Privacy Statement

Data protection policy

Data protection policy for the platform operated by Döhler GmbH [Doehler Platform].

1. Collection and processing of your data

You can visit our Doehler Platform without providing information about yourself. We only save access data in what are known as server logfiles, including, for example, the name of the file re-quested, the date and time of the request, the data volume transferred and the Provider from which the request comes. This data is analysed exclusively to secure error-free operation of the site and to improve our service. It does not allow us to derive any information about who you are.

If you register as a Corporate User and/or Single User, order goods, subscribe to our newsletter via the double opt-in or wish to use specific functions of the Doehler Platform, personal data is required. You can find more detailed information about the nature and extent of data gathered on the respective pages with the input screens.

1.1 Consent

By entering your personal and company data and expressing your explicit consent with the click of a mouse in line with your self-registration on the Doehler Platform, you are giving your personal consent and the consent of your company that Döhler GmbH, as the operator of the Doehler Platform, can process and use your personal data for the execution and processing of requests, orders and digital services on the Doehler Platform, plus the additional purposes detailed below.

The text of the consent is as follows:

  • I agree to the applicability of the data protection policy.

1.2 Use and transmission of your information, newsletter

We use the data provided by you exclusively for our own purposes, particularly for the exe-cution and provision of our digital services on the Doehler Platform, for the purposes of project work on the Doehler Platform and for the purposes of preparation and processing of contracts initiated or concluded via the Doehler Platform. 

In order to ensure the proper, efficient operation of the platform, specifically improve our services (targeted marketing) and combat misuse, your user behaviour and your actions are traceable to us within the secure area of the Doehler Platform and in part also for other in-vited, activated Single Users.

For the purposes of project and/or order processing, your data can be transmitted on to other participating companies (Corporate Users) and Single Users of the Doehler Platform where necessary and set out in the General Terms and Conditions of Use.

Based on specialist processing within the Doehler Group, we will also pass your data on to affiliated companies within the Doehler Group.

Corporate Users and, of course, our affiliated companies are contractually obliged to pro-cess the data obtained via the Doehler Platform exclusively for its intended purpose and in compliance with the law and to pass this contractual obligation on data protection to the Corporate Users and Single Users and employees acting in their name.

This shall not affect any contractual confidentiality and non-disclosure obligations.

At the same time, we will not pass your personal data on to external third parties unless there is an official requirement to do so or you have given additional explicit consent. 

With your special consent in line with the double opt-in procedure, we use your e-mail ad-dress to send out our newsletter, from which you can unsubscribe at any time by clicking on the deactivation link provided in every newsletter.

The text of the consent is as follows:

  • I would like to subscribe to the Doehler Platform newsletter.

1.3 Credit card data

We do not save credit card data; it is obtained and processed directly by our payment ser-vice-provider.

1.4 Use of data for postal advertising and right to object

We also reserve the right to save your forename and surname, your postal address and - providing we have received this additional information in line with the contractual relation-ship - your title, academic qualifications, year of birth and your professional, industry or business qualification in summarised lists and use it for our own advertising purposes, e.g. for sending interesting offers and information on our products by post.

1.5 Revocation and objection to advertising

You have the right to revoke your consent at any time. Having granted your consent, you can also revoke your consent to the use of your data for all or specific future advertising and market and opinion research purposes in writing at any time. If you have revoked your consent, use of your data for this purpose is unauthorised.

2. Data security

For the purposes of the order process, your personal data is transmitted in encrypted form over the internet via an SSL process (Secure Socket Layer). We secure our Doehler Platform and other systems against loss, destruction, access, modification or distribution by unauthorised persons by means of technical and organisational measures. Your customer account can only be accessed by entering your personal password. You should always keep your access information confidential and close the browser window once you have finished communicating with us, especially if you share the computer with others.

3. Use of cookies

In order to make visiting our Doehler Platform attractive and efficient and enable the use of specific functions, we use what are known as cookies on various pages. These are small text files which are stored on your computer or end device. Some of the cookies we use are deleted at the end of the browser session, i.e. when you close your browser (known as session cookies). Other cookies are stored on your computer or end device and allow us to recognise your browser next time you visit (persistent cookies). You can configure your browser such that you are informed about the saving of cookies and can decide on an individual basis whether to accept cookies in individual cases or not. Not accepting cookies can limit the functionality of our Doehler Platform.

3.1 Google Analytics

The Doehler Platform uses functions of the Google Analytics web analysis service. This is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses what are known as “cookies”. These are text files which are stored on your computer to enable an analysis of website use by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and saved.

More information on the handling of user data by Google Analytics can be found in the Google guidelines on safeguarding your data: 

Objecting to data recording - Browser plugin

You can prevent cookies being saved by changing a setting in your browser software, but please be aware that this may mean you are not able to use all the website functions to their full extent. You can also prevent the recording of the data generated by the cookie re-lating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin from the link below. 

Further information on the use of data for advertising purposes by Google and configura-tion and opt-out options can be found on Google’s website: (“How Google uses data when you use our partners' sites or apps”), (“How Google uses cookies in advertising”), (“Control the in-formation Google uses to show you ads”) and (“Determine which ads Google shows you”).

3.2 Webtracking by media agency Campus Media

In addition, the website uses a web analysis service from Campus Media GmbH to evaluate the number of user accesses to this website by counting the click rates (number of accesses on the website).

Cookies (see item 4 for details) are stored on your computer for these evaluations. The information collected this way is subsequently stored by the service provider on its server in Germany. We would like to point out that you may not be able to use this website to its full extent if you prevent cookies from being stored. You can prevent the storage of cookies via the settings for your browser or your firewall.

Your IP addresses are processed in an abbreviated form so that a direct reference to a specific person is not possible. There is also no consolidation with other data.

Information on the third party supplier: Campus Media GmbH, Lessingstraße 5, 61231 Bad Nauheim,

3.3 Use of various social media plugins

3.3.1 Facebook

The Doehler Platform uses social plugins (“plugins”) from the social network operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The Facebook plugins can be identified by one of the Facebook logos (either a white “f” on a blue square or a “thumbs up” sign) or are marked as “Facebook Social Plugin”. The list and the appearance of the Facebook Social Plugin can be viewed here: 

If a website user accesses a service containing a plugin of this type, their browser estab-lishes a direct connection with Facebook’s servers. The content of the plugin is transferred directly to your browser from Facebook and incorporated into the page by them. This means that the Provider has no influence on the scope of the data gathered by Facebook by virtue of this plugin and therefore provides information to the User based on its level of knowledge: 

The embedding of the plugin means Facebook receives the information that a user has ac-cessed the relevant page on the website. If the user is logged into Facebook, Facebook can assign the visit to their Facebook account. If users interact with the plugin, for example by pressing the like button or submitting a comment, the relevant information is transferred by your browser directly to Facebook and saved. If the user is not a Facebook member, Facebook can still find out and store their IP address. According to Facebook, only an anonymised IP address is saved in Germany.

The purpose and extent of data collection and further processing of the data by Facebook, plus your rights and settings options to protect your privacy can be found in Facebook’s privacy policy:

If a user is a Facebook member and does not wish Facebook to collect data about them via this service and link it to their membership data stored on Facebook, they must log out of Facebook before accessing the web page.

It is also possible to block Facebook social plugins using browser add-ons, for ex-ample the “Facebook Blocker”.

3.3 Other social media plugins

Where we use other social media plugins, you can find more detailed information on data protection in the relevant privacy policies of these Providers. If you cannot find them, please contact us in confidence on

4. Right of information; notification, blocking or deletion; making contact

In accordance to the applicable statutory data protection regulations, you have the right to obtain information stored about you for free. In the secure area of our Doehler Platform, you can view your master data, orders and data recorded about your promotions at any time. 

You are entitled to have any incorrect data about you corrected. To do this, please contact us and let us know the correct personal data. The correction is made immediately, subject to an integrity check. 

You also have the right to request the deletion of personal data held about you. For example, if the data was saved without authorisation or knowledge of your personal data is no longer required in order to fulfil the purpose for which it was saved or to fulfil the role for which the relevant (public) body is responsible.

Instead of deletion, you have the right to blocking of your personal data if deletion would contra-vene mandatory storage periods, there is reason to assume that the deletion would affect protect-ed interests of the affected parties, deletion is not possible or would be unreasonably difficult or it is not possible to determine whether the data is correct or incorrect.

If there are any additional questions on the collection, processing or use of your personal infor-mation, if you wish to obtain information on or to correct, block or delete your data, if you wish to revoke previously issued consents or if you wish us to send you a list of automated data pro-cessing procedures, please contact

5. Information about the responsible party

Döhler GmbH

Authorised representative and directors:

Andreas Klein
Kurt Hufnagel
Hans Christian Ambjerg
Dirk Kruse

Company data protection officer: Wifredo Aubeso-Aguilar 

D-64295 Darmstadt
Tel.: +49 (0)6151/306-0
Fax: +49 (0)6151/306-278

Version R.1
Date: March 2017

D|SPACE provides you with exclusive information, trends and innovations from the food and beverage industry. A free registration is required to access and use it.